Frequently Asked Questions

Q: When will my order ship?
A: We are currently at a 3-5 business day turnaround time with order processing. While all items are ready to ship before you purchase, it does still takes time to process orders and keep up with inventory!

Q: What type // weight of paper do you use?
A: While we don't share the exact details about our paper {it's part of our secret recipe!}, I personally use Pilot G2s, Sharpie pens, Le Pen pens, Staedtlers, and others without an issue with bleeding. Some shadowing may occur, depending on how heavy you write.

Q: Do you accept custom orders?
A: We are currently accepting some custom orders! Send me a message, and we'll chat!

Q: What size inserts do I need for _______ planner?
A: Check out our NEW size guide for all of our insert measurements! If you still need help figuring out what size you need, you can send me a message!

Q: When will _______ be back in stock?
A: If an item says "Unavailable," we don't currently carry that specific selection {date range, size, layout, etc}. If it says "Sold Out," it should be restocked within a week.

Q: I want to make stickers for your inserts… What are the dimensions of the boxes, spaces, etc?
A: Because we have so many different options and layouts, AND because we’ve found that every machine and program is slightly different, we’ve opted to not post sizes online.

Q: Can I get fewer weeks or months than what is listed?
A: Because we're a ready to ship shop, we only offer what's listed in our shop at this time. Our academic year release is in the spring, and our calendar year release is in the fall!

Q: I forgot to add something to my order. Can you combine my orders if I place a second one?
A: Because of how we process orders, we’re not able to add on to or combine orders at this time.

Q: I ordered the wrong thing. Can I return it or exchange it for something else?
A: Unfortunately we’re not able to accept returns/exchanges at this time, but we do have several customers who use #SewMuchCraftingBST on Instagram to buy, sell and trade inserts!

Q: What is your privacy policy?
A: You can read all the nitty-gritty details here!